Course Overview
What's How to Design Products and Services about?
Choose offerings the market wants and that you can deliver profitably.
What's inside?
- Build a strong product and service portfolio: Choose offerings backed by evidence of demand, workable costs, and viability, and balance them into a portfolio that spreads your risk.
- Define your target market: Identify your customers using clear demographic and behavioral segments so each offering fits a specific audience.
- Assess demand and trends: Measure demand and track market shifts so your offerings stay relevant as customer needs change.
- Differentiate and position: Define what sets your offering apart and use competitor insight to position where you can win.
- Manage the offering lifecycle: Align each offering with business goals and manage it from launch to refinement as demand evolves.
Who is this course for?
- Entrepreneurs choosing what to launch with validated demand and viable margins.
Aspiring entrepreneurs building their business with a defined customer and clear pricing.
Business owners reviewing existing products or services to see what generates profit.
SME owners dealing with too many offers and needing a balanced portfolio that spreads risk and improves focus.
Marketing and product leads taking offers to market who need clear differentiation, positioning, and pricing to execute with confidence.
Why should you choose this course?
Key Outcomes
- A range built on checked demand: Sell what the market wants, grounded in evidence of demand and profitability.
- Risk spread across a balanced portfolio: A slow season for one product will not affect the whole business.
- A range that adapts to your customers: Adjust your offerings as your customers and the market evolve.
- A written plan for what you sell: Walk away with a clear plan, from portfolio and pricing to how you'll refine it over time.
How are you assessed and what support is available?
- Knowledge Checks: Multiple-choice questions (MCQs) help you check your understanding of key concepts as you progress.
- Practical Activities: Individual and group activities give you opportunities to apply your learning to realistic business scenarios.
- Case Studies: End-of-course case study brings different concepts together and challenges you to apply them to more complex business scenarios.
- Certificates: You can earn certificates of completion and achievement for eligible courses and assessments.
- Learning Support: Access one-on-one tutoring, 24/7 support through ZeeBot, and direct support via Email, WhatsApp and Live Chat from Monday to Friday, 09:00 to 17:00.
- Additional Resources: Continue building your knowledge with free business resources and educational video content.

